FORTE4’s Privacy Policy

1. General Information

The protection of your personal data is important to us. This Privacy Policy explains how personal data is collected, processed, and protected when you use our website.

Personal data refers to any information relating to an identified or identifiable natural person, such as name, email address, IP address, or online identifiers.

2. Data Controller

The data controller responsible for processing personal data on this website is:

FORTE4
Augustaanlage 41, 68165, Mannheim, BW
Email: essam.azzam@forte4.de
Website: forte4.de

3. General Principles of Data Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws, based on the following principles:

  • Lawfulness, fairness, and transparency

  • Purpose limitation

  • Data minimization

  • Accuracy

  • Storage limitation

  • Integrity and confidentiality

4. Categories of Personal Data Processed

Depending on how you interact with our website, we may process the following categories of data:

  • Identification data (e.g. name)

  • Contact data (e.g. email address, phone number)

  • Communication content

  • Technical data (e.g. IP address, browser type, device information)

  • Usage data (e.g. pages visited, access times)

  • Metadata and log data

  • Marketing and interaction data

5. Sources of Data

Personal data may be collected:

  • Directly from you (e.g. contact forms, emails)

  • Automatically when visiting the website

  • Through cookies or similar technologies

  • Through integrated third-party services

6. Purpose of Data Processing

Personal data may be processed for the following purposes:

  • Provision, operation, and security of the website

  • Communication and responding to inquiries

  • Business relationship initiation and management

  • Marketing, analytics, and optimization

  • Compliance with legal obligations

  • Protection against misuse and fraud

  • IT security and system stability

7. Legal Bases for Processing

Data processing is carried out in accordance with Article 6 GDPR, in particular based on:

  • Consent (Art. 6(1)(a))

  • Performance of a contract or pre-contractual measures (Art. 6(1)(b))

  • Compliance with legal obligations (Art. 6(1)(c))

  • Legitimate interests (Art. 6(1)(f)), such as website security, analytics, and business operations

8. Hosting and Server Log Files

This website is hosted by external service providers. When accessing the website, server log files may be processed, including:

  • IP address

  • Date and time of access

  • Requested page or file

  • Browser and operating system

  • Referrer URL

This data is processed to ensure technical operation, security, and stability of the website.

9. Cookies and Similar Technologies

This website may use cookies and similar technologies (e.g. pixels, tags, scripts) to ensure functionality, security, analytics, and marketing purposes.

Cookies may be:

  • Session cookies

  • Persistent cookies

  • First-party or third-party cookies

You can restrict or disable cookies via your browser settings at any time. Where required, cookies are used based on consent.

10. Analytics, Tracking, and Marketing Technologies

We may use web analytics, tracking, and marketing tools to understand user behavior, measure reach, and improve our services.

These tools may process information such as:

  • IP address (possibly anonymized)

  • Device and browser data

  • Interaction and usage behavior

Processing may be based on consent or legitimate interest, depending on the technology used.

11. Contact and Communication

If you contact us via contact forms, email, or other communication channels, the data you provide will be processed for the purpose of handling your request and related communication.

Data may be stored in communication systems or customer management tools.

12. Data Sharing and Third Parties

Personal data may be shared with third parties only if:

  • It is necessary to fulfill contractual or technical obligations

  • We are legally required to do so

  • You have given consent

  • It is required to protect legitimate interests

Service providers may act as data processors under Article 28 GDPR.

13. Data Transfers to Third Countries

If personal data is transferred outside the European Union or European Economic Area, appropriate safeguards are implemented, such as:

  • EU Standard Contractual Clauses

  • Adequacy decisions by the European Commission

14. Data Retention

Personal data is stored only for as long as necessary for the respective purposes or as required by statutory retention obligations. After expiry, data is deleted or anonymized.

15. Data Subject Rights

You have the right to:

  • Access your personal data

  • Rectification of inaccurate data

  • Erasure (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent at any time

You also have the right to lodge a complaint with a supervisory data protection authority.

16. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

17. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect legal, technical, or organizational changes. The current version is published on this website.

18. Contact

For questions regarding this Privacy Policy or data processing, please contact:

Email: essam.azzam@forte4.de