Case Study: Master Data Consolidation in Intralogistics

Client Overview

A leading global Intralogistics faced challenges in managing master data across its supply chain, production facilities, and dealer networks. With operations spanning multiple regions, the company struggled with data inconsistencies, duplicate records, and inefficiencies in procurement, inventory management, and compliance reporting.

Business Challenge

The client’s decentralized approach to data management led to:

  • Inconsistent supplier records across global operations, causing procurement delays and inefficiencies.

  • Duplicate part numbers and inventory discrepancies, leading to overstocking, stockouts, and production slowdowns.

  • Errors in Bill of Materials (BOM) due to unstructured data, resulting in costly production rework.

  • Fragmented customer and dealer data, impacting after-sales services and customer engagement.

  • Compliance risks, as inaccurate data made regulatory reporting and audits challenging.

  • Limited Industry 4.0 adoption, as data fragmentation hindered predictive maintenance and digital twin initiatives.

Our Solution

FORTE4 implemented a comprehensive SAP Master Data Governance (MDG) solution to consolidate and standardize the client’s master data, ensuring:

  • A single source of truth for supplier data, enabling seamless procurement processes.

  • Centralized parts and inventory management, reducing costs and improving production efficiency.

  • BOM accuracy, eliminating errors and enhancing production workflows.

  • Unified customer and dealer data, leading to improved after-sales service and dealer collaboration.

  • Regulatory compliance alignment, streamlining audits and reporting processes.

  • Integration with Industry 4.0 technologies, allowing real-time data insights for predictive analytics and operational efficiency.

Results & Benefits

Following the successful implementation of SAP MDG, the client achieved:

  • 30% reduction in procurement processing time by eliminating redundant supplier records.

  • 20% improvement in inventory accuracy, minimizing overstocking and stockouts.

  • Significant reduction in BOM errors, preventing costly production rework.

  • Enhanced customer satisfaction, as service teams gained access to accurate customer history.

  • Stronger compliance posture, reducing regulatory risks and penalties.

  • Accelerated digital transformation, enabling AI-driven predictive maintenance and optimized manufacturing processes.

Conclusion

By leveraging FORTE4’s expertise in end-to-end SAP Master Data Governance implementation, the client successfully streamlined its operations, reduced costs, and enhanced data accuracy. Our tailored approach to master data consolidation positioned the company for sustained growth and innovation in the logistics industry.

Are you facing similar challenges in your logistics operations? Contact FORTE4 today to discover how we can help you achieve seamless data consolidation and operational efficiency.

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